Accessibility statement

Kagezuki should work for everyone

If anything on this site gets in your way, tell us. A real person reads every message and writes back by email. If you need to, we can help you finish your order by email.

Report a problemsupport@kagezuki.com

Get help now

  • Email us

    support@kagezuki.com. A real person reads every message and writes back by email.

  • Use the form

    Tell us what got in the way and which page it was on. It goes to the same inbox.

  • Order by email

    Tell us the item and size you want and we can email you a secure Shopify checkout link for exactly that, at the price on the site.

Our aim

We are an online shop for masks, graphic tees, hoodies and more, and we want anyone to be able to browse, choose and buy from us, whether you use a screen reader, magnification, a keyboard, voice control or anything else. We work towards the Web Content Accessibility Guidelines (WCAG 2.2 level AA (opens in a new tab)).

The site is partially conformant with that standard: some parts do not fully meet it yet. The one we know about is listed below, in plain English.

Report a problem

Every field except your name, email and the problem is optional.

We reply to this address.

A link, a product name, or just “the bag”.

Helps us reproduce the problem. Add the device or app in the box above if you like.

If the form or its security check gives you any trouble, email support@kagezuki.com instead. We only use your details to reply (privacy policy).

What works today

Zoom is never locked
Every page lets you pinch to zoom or use your browser’s zoom.
Images have text descriptions
Our scan found no image missing its text description on the pages tested.
Form fields have labels
Our scan found no form field without a label on the pages tested, including the search box and the email sign-up field.
Skip to content on every page
Press Tab at the top of any page we tested to reach a “Skip to content” link that jumps past the header menu.
A clear keyboard outline
Whatever has keyboard focus gets a solid outline at least 2 pixels thick, on every page we tested.
Readable small text
Our scan found no text, small grey text included, below the contrast the standard asks for on the pages tested.
Bigger tap areas
Our scan found no link or button too small or too crowded to tap on the pages tested. The standard asks for at least 24 by 24 pixels.

Known issues

What we know is not right yet. If it stops you, email us and we will sort your order out directly.

The bag page
On the bag page, the “You may also like” heading skips a level, the photo sliders on its product cards cannot be scrolled with a keyboard alone, and the hidden caption on the bag total table carries a role it does not need.

Checked by an automated tool (axe-core, WCAG 2.2 AA rules) on 12 pages: the home page, the masks collection, the tees collection, the all products page, the search results page, a mask page, a hoodie page, a tee page, the bag page, two policy pages and the “page not found” page. The check ran on November 15, 2026 on a phone-sized screen (390 by 844 pixels), plus a check of each page for a skip link and for locked zoom. Automated tools catch only some problems, so please tell us about anything else you find.

Parts handled by other companies

We cannot change their code, but we can always help you around it.

Checkout
Shopify runs checkout and payment pages. Shopify publishes its own accessibility commitments (opens in a new tab) for them.
Express payment buttons
Express payment buttons are provided by the payment companies.
Security check on forms
Shopify may show an hCaptcha check when you send a form. If it blocks you, email support@kagezuki.com instead.

About this statement

This statement was last reviewed on November 15, 2026, the date of the check above. We review it whenever we change the store’s design, and update the known issues as we fix them.