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support@kagezuki.comonline shop, no walk-in store

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support@kagezuki.com
A real person reads every message and writes back by email.

Kagezuki is an online shop; there is no walk-in store.

Include this and we sort it faster

TopicWhat to include
Order statusYour order number
Damaged or wrong itemOrder number + a photo, within 48 hours of delivery
CancelOrder number, before it ships
Return or size swapOrder number, within 30 days of delivery
Sizing helpHeight, weight and usual size

Quick answers

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Damaged or wrong item? Reply to your order confirmation email with a photo within 48 hours of delivery.